Privacy Policy

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as when you:

• Create an account or register for our services
• Subscribe to our newsletter
• Contact us through our forms or email
• Participate in surveys or promotions
• Book lessons or use our educational services

This information may include:

• Name and contact information (email, phone, address)
• Payment information (processed securely by third-party providers)
• Demographic information (age, location)
• Musical background and skill level
• Learning preferences and goals

Automatically Collected Information

We automatically collect certain information about your device and usage of our website:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent on site
• Referral source
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide Services: Deliver drum lessons, manage your account, and process payments
• Communication: Send you course updates, newsletters, and respond to inquiries
• Improvement: Analyze usage patterns to improve our website and services
• Marketing: Send promotional materials (with your consent)
• Legal Compliance: Comply with legal obligations and resolve disputes
• Safety: Protect against fraud and ensure platform security

3. Information Sharing

We do not sell or rent your personal information. We may share your information in the following circumstances:

Service Providers

We share information with trusted third-party providers who help us operate our business:

• Payment processors (Stripe, PayPal)
• Email service providers (Mailchimp, SendGrid)
• Analytics services (Google Analytics)
• Cloud hosting providers
• Customer support platforms

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal process or government requests
• Enforce our terms of service
• Protect our rights, property, or safety
• Investigate potential violations

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security assessments
• Access controls and employee training
• Regular backups and disaster recovery plans

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

5. Your Rights and Choices

Account Information

You can update your account information at any time by logging into your account or contacting us.

Marketing Communications

You can opt out of promotional emails by:

• Clicking the unsubscribe link in any email
• Updating your account preferences
• Contacting us directly at [email protected]

Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect site functionality.

Canadian Privacy Rights

As a Canadian company, we comply with PIPEDA (Personal Information Protection and Electronic Documents Act). You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data (subject to legal obligations)
• File complaints with the Privacy Commissioner of Canada

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Meet tax and accounting requirements

Generally, we retain account information for 7 years after account closure for tax and legal purposes.

7. Children's Privacy

Our services are intended for users 13 and older. We do not knowingly collect personal information from children under 13. If we discover we have collected such information, we will delete it promptly.

For users under 18, we require parental consent before providing services.

8. International Users

While we are based in Canada, we may have users from other countries. By using our services, you consent to the transfer and processing of your information in Canada, which may have different privacy laws than your country.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by:

• Posting the new policy on our website
• Sending email notifications to registered users
• Updating the "Last updated" date at the top of this policy

Your continued use of our services after changes become effective constitutes acceptance of the new policy.

11. Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us: